Last updated: September 2026
This Privacy Policy explains how M D Hygiene Pvt. Ltd. ("we", "us", "our"), the company behind 7 Soft, collects, uses, and protects your personal information when you use this website.
1. Information We Collect
- Information you give us: name, delivery address, phone number, email address, and payment details when you place an order or create an account.
- Information collected automatically: device and browser information, IP address, and browsing behavior on our site, via cookies and similar technologies.
- Communications: messages you send us via email, WhatsApp, or contact forms.
2. How We Use Your Information
- To process and deliver your orders, including sharing necessary details with our courier and payment partners
- To provide customer support and respond to queries
- To send order-related updates (confirmations, dispatch, delivery)
- With your consent, to send promotional emails, SMS, or WhatsApp messages about offers and new products
- To improve our website and product offering
- To meet legal and regulatory requirements
3. Marketing Communications
We only send promotional emails, SMS, or WhatsApp messages with your consent. You can opt out at any time using the unsubscribe link in our emails, by replying "STOP" to SMS, or by contacting us directly. Opting out of marketing does not affect transactional messages about your orders.
4. Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information. We share it only with:
- Payment processors, to complete your transaction securely
- Courier and logistics partners, to deliver your order
- Service providers who help us run this website (e.g. hosting, analytics)
- Government or regulatory authorities, where required by law
6. Data Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You can request access to, correction of, or deletion of your personal information by contacting us at the details below. We will respond within a reasonable timeframe.
8. Children's Privacy
Our website and products are intended for use by adults. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us / Grievance Officer
For privacy questions or complaints, contact our Grievance Officer:
M D Hygiene Pvt. Ltd.
Block No. 959, Near Naroli Patiya, Kim Mandvi Road,
Tadkeshwar, Surat – 394170, Gujarat, India
Email: support@7softindia.com
Phone: +91 73592 52000