Terms & Conditions

Last updated: September 2026

These Terms & Conditions govern your use of this website and any purchase you make from it. By using this site or placing an order, you agree to these terms.

1. About Us

This website is operated by:
M D Hygiene Pvt. Ltd.
Block No. 959, Near Naroli Patiya, Kim Mandvi Road,
Tadkeshwar, Surat – 394170, Gujarat, India

2. Eligibility

You must be at least 18 years old, or purchasing under the supervision of a parent or guardian, to place an order on this website.

3. Orders and Acceptance

Placing an order is an offer to purchase. An order is only confirmed once we accept it — we reserve the right to cancel or refuse any order, including in cases of pricing errors, stock unavailability, or suspected fraud, in which case any payment made will be refunded.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are subject to change without notice. Payment must be completed through the methods available at checkout, including Cash on Delivery where offered.

5. Shipping and Delivery

Shipping timelines and charges are described in our Shipping Policy, which forms part of these Terms.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.

7. Product Information

We try to ensure product descriptions, images, and sizing information are accurate, but we do not guarantee that all details are error-free at all times. Always check the size and specifications on the actual product page before ordering.

8. Intellectual Property

All content on this website — including the 7 Soft name, logo, product images, and written content — is the property of M D Hygiene Pvt. Ltd. and may not be copied, reproduced, or used without our written permission.

9. User Conduct

You agree not to misuse this website, including attempting unauthorized access, submitting false information, or using the site for any unlawful purpose.

10. Limitation of Liability

To the maximum extent permitted by law, M D Hygiene Pvt. Ltd. is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products, beyond the value of the order in question.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

12. Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, any complaints or concerns can be addressed to our Grievance Officer:

Email: support@7softindia.com
Phone: +91 73592 52000

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Contact

For any questions about these Terms, contact us at support@7softindia.com.